FAQ

We use high-quality materials such as 100% cotton, bamboo fiber, microfiber, and linen to ensure maximum comfort and durability. Each product description provides detailed information about the fabric composition.

Our products follow standard U.S. sizing, including Twin, Full, Queen, King, and California King. You can check our Size Guide on the product page to find the perfect fit for your bed.

Yes! We offer a wide range of colors, patterns, and textures to match different home décor styles. You can explore our collections and filter by color or style on our website.

Yes, we offer bulk orders and customizations for hotels, Airbnb hosts, and interior designers. Please contact us at bv@fasiano.com for details.

Yes, we provide a gift-wrapping service and personalized message cards for special occasions. Simply select the option at checkout.

Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order by logging into your FASIANO account.

We sincerely apologize for any inconvenience! If your item arrives damaged or defective, please contact our support team at bv@fasiano.com within 7 days of delivery, and we will arrange a replacement or refund.

We offer a 30-day hassle-free return policy. Items must be unused, unwashed, and in original packaging. Contact us at bv@fasiano.com to initiate a return or exchange.

Once we receive and inspect your returned item, refunds will be processed within 5-7 business days and issued to your original payment method.

We process orders quickly, so changes or cancellations must be requested within 12 hours of purchase. Please email us at bv@fasiano.com as soon as possible.